Diploma of Management (BSB51107 - AQF Level V)

The Diploma of Management BSB51107 reflects the role of individuals who are engaged to manage the work of others or to add value to or review management practices.

Their role may be in any area of the organisation. Typically people in these roles will have considerable experience in their respective industry coupled with an informed perspective of the specific work requirements with their managerial sphere of expertise.

There are no pre requisites to this program however it is preferable individuals be in a position to be able to apply learning directly to their work context.

The qualification aims to assist individuals to:

1. Develop the range of competencies required of managers in changing economic environments.
2. Identify the roles and responsibilities of managers.
3. Evaluate the strategic issues managers’ play in assisting their organisation.
4. Demonstrate the ability to provide effective leadership through the management of people, information, operations and resources to achieve business objectives in a team-based environment

ALL COURSES RUN Mon - Fri 9:30am - 4:30pm

Course Structure:

Time and Resource Management – 1 day

This course focuses on the need for managers to model being organised, effective and skilled in order to efficiently manage the work of others.

Topics covered include:

• developing personal work goals, plans and activities that are synergistic with the organisation
• measuring personal performance in a range of contexts and conditions
• prioritising competing demands to ensure goals and objectives are met
• managing a suitable work/life balance
• ongoing assessment of personal skills and knowledge to identify suitable development opportunities
• seeking feedback opportunities to develop competence

Team Management – 1 day

The course examines the role manager’s play in facilitating work teams. It addresses the requirement for managers to build a systematic, planned approach to team development.

Topics covered include:

• establishing common understanding of team purpose, roles, responsibilities and accountabilities
• developing team performance plans to meet outcomes expected
• developing policies, procedures and processes to ensure team problems are recognised and addressed
• establishing and maintaining open communication with all stakeholders
• evaluating team functioning

Operational Planning – 1 day

The aim of this course is to enable managers to research, analyse and document the resource requirements needed to develop an organisation or business unit operational plan.

Topics covered include:

• consultation with relevant stakeholders
• development of key performance indicators
• contingency planning and management
• planning and management of resources
• development, monitoring and review of performance systems
• budget analysis for profit and productivity performance

Performance Management – 1 day

This course helps managers develop the skills and knowledge required to manage the performance of staff who report to them directly.

Topics covered include:

• consulting with individuals on work expectations
• confirming performance standards
• developing and agreeing performance indicators
• conducting risk analysis
• conducting performance appraisals
• providing feedback to staff
• supporting staff through coaching if necessary

Risk Management – 1 day

This course covers the performance outcomes, skills and knowledge required to manage risks in a range of contexts across the organisation or for a specific business unit or area.

The course aligns with the AS/NZS 4360:2004 Risk Management standard.

Topics covered include:

• review of organisational processes for undertaking risk management
• determining scope for risk management
• review of policy contexts
• communicating with relevant stakeholders
• analysing and assessing risks
• determining and selecting the most appropriate options for dealing with risk
• implementing and monitoring a risk action plan
• evaluation of the risk management process

Continuous Improvement – 1 day

This course details the requirement of managers to comprehensively manage continual improvement in order to achieve the organisation’s objectives.

Topics covered include:

• developing strategies to ensure all team members are actively encouraged and supported to participate in identifying opportunities for continuous improvement
• establishing systems to ensure the continuous improvement opportunities are captured and evaluated
• communicating continuous improvement strategies to all stakeholders
• reporting mechanisms for outcomes of continuous improvement efforts

Project Management – 1 day

The course focuses on the application of project management skills and the requirement to meet times lines, quality standards and budgetary limits set for the project.

Topics covered include:

• assessing project scope
• defining stakeholders
• clarifying project parameters
• developing project plan
• identifying and accessing appropriate project management tools
• formulating a risk management plan
• maintaining project record keeping systems
• administering and monitor project against outcomes
• finalising and reporting project outcomes

Financial Management – 1 day

This course addresses the requirements for managers to ensure that financial resources within a work team or business unit are used effectively. This includes planning and implementing financial management approaches to ensure monitoring against the budget is accurate and timely.

Topics covered include:

• accessing relevant financial plans for the work team
• clarifying budgets with relevant personnel
• preparing contingency plans
• implementing processes to monitor expenses and control costs
• analysing data and information in order to make appropriate recommendations for change

Contact

For registration of interest, please contact Stefanie.Pawluk@uts.edu.au

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